BPO & Call Centers
Call center translation that expands language coverage without rebuilding teams.
Kallglot helps BPOs and contact centers handle inbound, outbound, overflow, and AI-agent calls in 30+ languages with existing agents.
30+
languages
AI
voice agent
EU
hosted workflows
The problem
BPOs win and lose contracts on coverage, speed, and cost. When a client needs new languages, hiring and scheduling multilingual agents slows launches and squeezes margins.
What changes with Kallglot
Agents and customers each speak their own language while Kallglot translates both ways, with AI voice agents available for overflow, after-hours, and routine call handling.
Capabilities
Built for BPO and contact center teams
Add 30+ language coverage across inbound and outbound queues
AI agent handles overflow, after-hours calls, and repetitive enquiries
Live translation lets existing agents support more markets
Ready when you are