Data Processing Agreement (DPA)
Last updated: November 23, 2025
1. Roles
- Customer = Controller
- Kallglot = Processor
2. Purpose
Kallglot processes personal data only to provide translation, telephony, transcription, and related features.
3. Instructions
We process data only according to documented instructions from the Controller.
4. Confidentiality
All personnel with access to personal data are bound by confidentiality obligations.
5. Technical and Organisational Measures
We maintain appropriate security measures, including:
- Encryption
- Access control
- Monitoring
- Incident response
- EU-hosted infrastructure (where applicable)
6. Sub-processors
You authorize the use of sub-processors listed on the Sub-processor List. We will notify you before adding or replacing sub-processors.
7. Assistance
We assist the Controller in:
- Responding to data subject requests
- Managing data breaches
- Conducting DPIAs where required
8. Deletion or Return of Data
After service termination, we will delete or return data unless EU law requires retention.
9. Audits
Upon request, we will provide documentation necessary to demonstrate compliance. Audits may be performed with reasonable notice.
10. International Transfers
Where data is transferred outside the EU, we use:
- Standard Contractual Clauses (SCCs)
- DPAs
- Additional safeguards
11. Telecom Compliance Documents
When you request phone numbers in regulated jurisdictions, you authorize us to process and transmit necessary company documents to telecom providers.
12. Contact
Email: legal@kallglot.com