AI call translation for multilingual contact centres
Add real-time, two-way phone translation to your existing contact centre. Customers and agents each speak naturally across 30+ languages without replacing your PBX, carrier, CRM, or support team.
Operations workspaceLive
Live voice translation
ActiveAI call translation for multilingual contact centres
Recent activityServe new markets with the team you already have.
Complete
Human agent control
EnabledApplies to live workflows
MonitoredAudit-ready controls
Serve new markets with the team you already have
Two-way voice translation
Automatic language detection
Translated transcripts
Human agent control
Make every customer call multilingual without rebuilding your operation
Connect the voice path
Use managed numbers, your Twilio or Telnyx account, or a SIP bridge to the PBX and contact-centre platform you already operate.
Configure languages and controls
Choose supported language pairs, routing rules, escalation paths, recording, retention, and the processing region required by your organisation.
Prove quality on a real queue
Pilot one customer journey and measure translation latency, agent handling time, containment, transcript quality, and successful CRM follow-up.
Start with proof