Sub-processor List

Kallglot uses the following third-party service providers to assist in providing our services. These providers may process personal data on our behalf ("Sub-processors"). All sub-processors are bound by Data Processing Agreements.

Core Infrastructure Subprocessors

Kallglot uses the following subprocessors to provide the infrastructure that helps with the delivery of our Services.

Name	Purpose	Region
Hetzner	Cloud hosting & compute	EU
DigitalOcean	Managed databases	EU (Germany)
Redis Cloud	Managed cache	EU (Frankfurt / eu-central-1)
AWS S3	File and media storage	EU (Frankfurt / eu-central-1)

Other Subprocessors

Kallglot uses the following subprocessors to perform Service functions such as AI translations, telephony, and billing.

Name	Purpose	Region
Twilio	Telephony, SIP, call routing	US / EU
Telnyx	Telephony, SIP, call routing	EU (Germany / DEU)
Deepgram	Speech-to-text / transcription. No Customer Data is used to train their artificial intelligence models. They do not retain API data.	EU
OpenAI	AI translation & language processing. No Customer Data is used to train their artificial intelligence models. They do not retain API data.	US
AssemblyAI	Speech-to-text / transcription. No Customer Data is used to train their artificial intelligence models. They do not retain API data.	EU
ElevenLabs	Voice synthesis. No Customer Data is used to train their artificial intelligence models. They do not retain API data.	EU
Google	AI translation. No Customer Data is used to train their artificial intelligence models. They do not retain API data.	EU (Netherlands / europe-west4)
Anthropic	AI language processing. No Customer Data is used to train their artificial intelligence models. They do not retain API data.	US
Stripe	Payment processing	US
Mistral	Voice cloning & synthesis. No Customer Data is used to train their artificial intelligence models. They do not retain API data.	EU
Mailpace	Transactional email	UK

We will notify customers at least 14 days before adding new sub-processors.