Keep users synchronized
Import Zendesk users and create or update users from Kallglot
Kallglot creates a ticket with the transcript, AI summary, sentiment, compliance result, tags, and follow-up context already attached
15-minute walkthrough · No commitment
Transcripts, summaries, and next steps must be copied into tickets manually before support can act
Kallglot creates a task-type ticket, associates the customer, applies analysis tags, and raises priority when necessary
Support receives a new, structured ticket after the call instead of an unconnected recording
Import Zendesk users and create or update users from Kallglot
Put the call report and transcript directly into the ticket comment
Add sentiment